The GUSTO Property Management System (PMS) product suite
The essential easy-to-use, cloud-based solution for effective management of customer relationship, personalization of the customer experience & improvement of customer satisfaction and retention.
Automatically send post-stay / thank you messages and birthday greetings, and design your email marketing campaigns effectively and effortlessly. Easily reach out to your vast database of guests to increase your Direct booking and upselling opportunities.
Generate Email Marketing campaigns, with automatic unsubscribe feature
Fully integrated with Gusto FOS, and other PMS and products
Manage customer information / profile and guest stay history
Flexible and powerful template management for quick campaign set up
Analytical reporting to facilitate mining and analyzing of customers information
Post-Stay & Birthday Email
Automatic Post-stay / "thank you" emails, and auto birthday greetings
WHY GUSTO CRM
GUSTO CRM is an effective system in creating and maintaining relationships with customers, ensuring customer retention. The sophisticated but easy-to-use email marketing campaign feature provides the power to run and track the success of campaigns.
The automated features of the system allow for enhanced guest engagement with little extra effort. This will result in increased customer satisfaction which translates to higher revenues and yields.